Other
- How do I email technical support?
- There was a power surge/lightning strike that cause damage to the Hikvision devices. What should I do?
- My Hikvision devices are behind on firmware. What is Hikvision's stance on firmware upgrades?
- Do you have an example showing the format for getting a RTSP stream from a camera?
- Do you have an example showing the format for getting a HTTP sub-stream from a camera?
- Do you have an example showing the format for getting a RTSP stream from a NVR/DVR?
- I was told my device is out of region. Who do I contact?
- I forgot my Hik Connect password. How do i reset it?
- I found firmware newer than the firmware on your website, can I use it?
- How do I add an Encoder to my NVR?